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Glossary

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Safety culture

Safety culture and culture of safety are frequently encountered terms referring to a commitment to safety that permeates all levels of an organisation, from frontline personnel to executive management. More specifically, "safety culture" calls up a number of features identified in studies of high reliability organisations organisations outside of safety management with exemplary performance with respect to safety.(1,2) These features include:

  • acknowledgment of the high-risk, error-prone nature of an organisation?s activities
  • a blame-free environment where individuals are able to report errors or close calls without fear of reprimand or punishment
  • an expectation of collaboration across ranks to seek solutions to vulnerabilities
  • a willingness on the part of the organisation to direct resources for addressing safety concerns (3)

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